If you want to return your order please send us an email to firstname.lastname@example.org so we can provide you with the correct details. You have a 14-day period to get the product back to us. We would appreciate it if you make us aware within 72 hours if you have a change of heart. For all returns where it is matter of preference (size, shape, aesthetics etc) it is your responsibility to ensure the product gets back to our warehouse in a condition that is suitable for resale.
If we have to repackage the item, we will charge a 20% repackaging fee off the total order. All products will be checked thoroughly on return before refunds are processed.
Please note that we do not accept returns of bespoke or made to measure items. Once your order is confirmed we cannot accept responsibility for incorrect items.
For all return queries please email email@example.com